We welcome your interest in the SSIEL App and our official website https://ssiel.com.
Shiv Shakti Inter Globe Exports Pvt. Ltd. (SSIEL) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect when you use our SSIEL mobile application and website, how we use and safeguard this information, and your rights and choices regarding your personal data.
When you use our SSIEL App and website, we may collect the following types of information:
Personal Information: Name, Business/Firm Name, Email Address, Phone Number, Postal Address, PAN, Aadhaar, GSTIN.
Financial Information: Details like bank account numbers or UPI IDs if used for transactions.
Usage Data: Device ID, IP address, browser type, OS, and usage patterns.
Location Information: With consent, we may collect precise geolocation to deliver region-specific services.
Communication Logs: Messages, emails, and support feedback shared with us.
Cookies are small data files stored on your device. These help improve website functionality and personalize your experience. You may disable cookies through your browser settings, but doing so may affect some features of our website.
Our app and website may contain links to third-party sites. These are provided for convenience and do not constitute endorsement. SSIEL has no control over and is not responsible for the content, privacy practices, or availability of any third-party sites.
To provide and maintain the App and Website functionality.
To process transactions and manage order deliveries.
To offer personalized promotions, rewards, and services.
To communicate with users and offer customer support.
To analyze and improve user experience.
To comply with applicable laws and regulatory obligations.
We implement robust security measures to protect your data. However, no online platform can guarantee absolute protection. Users are advised to maintain the confidentiality of their credentials.
You may access, correct, or request deletion of your personal data. You may also opt out of non-essential data processing. Please contact us for any such requests or privacy-related queries.
By using our SSIEL App and Website, you agree to the following terms and conditions:
User Accounts: You are responsible for safeguarding login credentials and all activity under your account.
Transactions: All information provided must be accurate and comply with Indian laws.
Intellectual Property: All SSIEL digital content is protected and owned by SSIEL or licensed for its use.
Indemnity: You agree to indemnify SSIEL and its representatives from claims arising out of misuse or breach of terms.
Limitation of Liability: SSIEL is not liable for indirect or consequential damages linked to app or website usage.
Governing Law: This policy is governed by the laws of India, with exclusive jurisdiction in Karnal, Haryana.
We may update this Privacy Policy and Terms of Service from time to time. Material changes will be notified on our website or app. Continued use implies acceptance of revised terms.
If you have questions or concerns about this Privacy Policy or Terms of Service, contact us at:
Email: support@ssiel.com
Phone: +91-XXXX-XXX-XXX (Toll Free)
Address:
Shiv Shakti Inter Globe Exports Pvt. Ltd.
Link Road, Taraori, Karnal District, Haryana - 132116, India
Last Updated: 21-July-2025
We retain user data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Location data is retained only while required for active services and is deleted or anonymized when no longer needed.
We do not sell user personal data to third parties. User data may only be shared with trusted service providers or legal authorities when required to operate the application or comply with applicable laws.
Users may request access, correction, or deletion of their personal data at any time.
For privacy-related questions, data deletion requests, or support, users may contact us at:
support@ssiel.com